Austin, TX
Business Analyst - Solicitation# 70126036
Texas Education Agency (TEA)

The Business Analyst (BA) position at the Texas Education Agency works on multiple projects that support the mission of the agency of improving outcomes for Texas students, with a focus on the CRM project. 
This position will support the implementation of the agency CRM project, performing advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow. 
This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Essential Functions
Elicitation - Elicits requirements using joint application development (JAD), requirements workshops, interviews, document analysis, storyboards, surveys, site visits, use cases, scenarios, competitive product analysis, and task and workflow analysis.
Analysis - Uses sophisticated analysis techniques to identify user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems.
Requirements Writing - Transforms information from elicitation sessions into business requirements and functional requirements, use cases, user stories, and software requirements specifications documents. Uses standard templates and simple, unambiguous, and concise natural language.
Visual Output - Visually transforms information from elicitation sessions into process flows, context diagrams, UML diagrams, wireframes, and mockups.
Managing Work - Uses initiative and independent judgment to actively participate in the software development lifecycle, including managing deadlines, following change control procedures, tracking requirement status, coordinating UAT, and maintaining requirement traceability.
The working position is Hybrid - On Site and Telework.
In-Person, With the option to work remotely up to 80% of the time.

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Actual Years Experience	Years Experience Needed	Required/ Preferred	Skills/Experience
	7	Required	Experience in gathering, analyzing, and documenting business and functional requirements
	7	Required	Experience with software development life cycles (SDLCs)
	7	Required	Business process re-engineering and software process flow improvement experience
	7	Required	Experience developing user stories and use cases that conform to business analysis best practices
	5	Required	CRM domain expertise with a strong understanding of CRM workflows, data models, and user needs
	5	Required	Demonstrated ability to design mockups and wireframes to support solution visualization and stakeholder alignment
	5	Required	Demonstrated strong communication and facilitation skills
	5	Required	Demonstrated strong writing and organization skills
	3	Required	Documented work experience with the requirements management software "Modern Requirements"
	3	Preferred	Documented work experience with the issue tracking software "Atlassian Jira"
	3	Preferred	Documented experience working for or closely with TEA or another state or local education agency
	2	Preferred	Familiarity with data migration and integration efforts between CRM systems and other enterprise platforms
	1	Preferred	Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., Certified Scrum Master)

I need Three References

 

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  Peer                                                                      Co-Worker                                                                                                                                                Supervisor

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Reference Name (Required):
Title (Optional)
Company Name (Required):
Phone Number (Required include area code):
E-mail address (Optional):
Professional Relationship (Optional):

  Peer                                                                      Co-Worker                                                                                                                                                Supervisor

  Customer                                                             End- User                                                                                                                                                 Subordinate

 

Reference Name (Required):
Title (Optional)
Company Name (Required):
Phone Number (Required include area code):
E-mail address (Optional):
Professional Relationship (Optional):

  Peer                                                                      Co-Worker                                                                                                                                                Supervisor

  Customer                                                             End- User                                                                                                                                                 Subordinate